PROJECT


CHOICE


Course selection is a real struggle at the design department of the University of Applied Sciences in Munich. A combination of complicated distribution processes, missing information, time pressure and a lack of transparency causes a big chaos at the beginning of every semester.

Choice is our digital solution for the course selection of our faculty in the form of an online tool. It enables a time-saving, fair and uncomplicated way of selecting and organizing ones courses and thereby relieves both students and professors.

Supervision: Bettina Köbler
(Designit, University of Applied Sciences, Fakulty of Design)

My contribution: User research, concept for the final solution and interface design in collaboration with the other team members, visual design, illustrations

Time Scope: November – January 2018

Illustration of the building of the fakulty of design

How might we improve the course selection process of our faculty with a digital tool?

USER AND DESK RESEARCH

Which are the biggest problems concerning the course selection for the students?

Which bad experiences did they already make?

Which pain points occur for our professors when selecting students for their project courses?

In order to learn more about our topic and understand the peoples’ problems, we went out and asked numerous design students and students from other universities about their thoughts and experiences with the selection of courses.

We also had the chance to conduct three interviews with professors from different faculties of the University of Applied Sciences. We asked them about existing digital solutions at their department and how we might transfer some of their approaches to our case.

One of our professors gave us some revealing insights into the ballot paper evaluation at our own university, which we learned is a very complex and time-consuming task.

After an extensive session of synthesizing our findings and ordering them by topic, pain points, wishes, we transferred them into insight statements to face the biggest problems:

LACK OF INFORMATION

Students don’t feel informed enough because there is no information constantly available



LACK OF TRANSPARENCY

Students feel treated unfairly because there is no transparency in the decision making process


TIME PRESSURE

Students have problems with planning their schedule, because the project times are not announced early enough

WORK OVERLOAD

Professors are so busy with work, so that they don’t have enough time to communicate during evaluation process

IDEATION

We started generating ideas for possible solutions and rating them by their positive impact on the selection process.

As a last step, we defined the function range and features of our online tool.

CREATING TRANSPARENCY

displaying info about the capacity and popularity of each project so that both students and professors can see immediately how many students chose the course

ENHANCING FAIRNESS

ensuring an anonymous registration and selection system

introducing a credit point system which ensures a compensation in the next semester for not getting one’s first or second preferred course

PROVIDING UNIFIED
INFORMATION AND CLARITY


displaying info about the capacity and popularity of each project so that both students and professors can see immediately how many students chose the course

SAVING TIME

no necessity of personal presence during course presentations

no personal submission of the ballot paper

no manual evaluation of ballot papers by professors

INTERFACE DESIGN

The central element of the tool is the course selection area. An easy-to-use interface enables the selection of projects via Drag & Drop from the project list on the left to the personal priority list on the right side.

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